Bernadine Pacheco, the unparalleled Implementation Specialist II at isolved, has turned the mundane world of payroll processing into her own personal playground. Hailing from East Providence, Rhode Island, she brings over 28 years of experience to her role—a feat that would make even the most seasoned professionals blush with envy. Starting as a Tele-Data Representative at ADP, Bernadine swiftly climbed the corporate ladder like a squirrel on espresso.

Her clients know her not just for her expertise but for her delightful ability to make even the most complex issues feel like a walk in the park. With an impressive knack for multitasking and an innate desire to assist colleagues in need, she’s practically a superhero in business casual attire. Her crowning achievement came in 2004 when she achieved top survey scores for Implementation Specialist in her region—an accolade that still sends ripples of awe through the office.

Currently rocking it at isolved since December 2018, Bernadine continues to dazzle clients by guiding them through online systems and seamlessly handling payroll inquiries with grace and aplomb. Whether it"s crediting invoices or making employee changes, she approaches every task with pride and precision.

In addition to being a payroll whisperer, Bernadine is also known for her infectious enthusiasm and unshakeable dedication to service excellence. When she"s not transforming lives one paycheck at a time, you can find her exploring local coffee shops or perfecting her chocolate chip cookie recipe—because every hero deserves their sweet reward!