Angelic Pacheco is the retail virtuoso based in Long Beach, California, currently dazzling the industry as the Senior Director of Retail Operations at Lakeshore Learning Materials. With over two decades of experience that could fill a book (or at least a well-thumbed manual), she has mastered the art of retail management and customer service like no other. Known for her uncanny ability to turn challenges into opportunities, Angelic has led teams across district, regional, and store levels with finesse and flair.

Before gracing Lakeshore Learning Materials with her presence four months ago, Angelic wowed everyone as a Sr. Territory Manager where she implemented strategies that sent sales soaring and customer satisfaction skyrocketing. Her previous stints at The Michaels Companies and Pier 1 Imports further cemented her reputation as an unrivaled leader who can juggle 14 stores while making it look easy.

Angelic is not just about numbers; she believes in nurturing talent—hiring, training, and inspiring future leaders to reach their full potential. You might say she’s like a retail fairy godmother! When she"s not orchestrating sales success or enhancing employee engagement strategies, you can find her basking in the sun along Long Beach’s coast or concocting innovative ideas to keep customers coming back for more. With Angelic at the helm of operations, it’s safe to say that Lakeshore Learning Materials is in excellent hands—just don’t ask her how many hours of sleep she gets while running this retail circus!