Danielle Pacheco is the Senior Customer Success Manager at Webrunner Media, where her superhuman ability to juggle challenges and delight clients has made her a force of nature in the industry. Residing in the vibrant city of Montreal, Quebec, Danielle combines her keen business acumen with an unyielding passion for customer success. With nearly four years at Webrunner Media under her belt, she has seamlessly transitioned from a Customer Success Manager to a senior role, proving that excellence simply can"t be ignored.

Before dazzling everyone at Webrunner Media, Danielle honed her leadership skills at Enterprise Rent-A-Car for an impressive seven years. There, she transformed customer service scores from mediocre to marvelous—elevating them by 18% in just three months! Her experience spans both Canada and the U.S., making her the perfect ambassador for cross-border collaboration.

Beyond the boardroom, Danielle is also known for her unwavering commitment to community service—she"s been building homes and lives with Corazon since she was 10. Her blend of professionalism and heart showcases not just what it means to succeed but what it means to care.

With degrees from California State University-Monterey Bay and University of Massachusetts Amherst underlining her educational prowess, she"s equipped with both knowledge and charm—a potent combination! In short: if you’re looking for someone who excels under pressure while still making time for their community (and maybe even throw in some fun along the way), look no further than Danielle Pacheco!