Jose Pacheco, the hospitality maestro of New York City, has spent over 16 years transforming ordinary guest experiences into extraordinary ones. Currently gracing the role of Complex Director of Front Office at Springhill Suites/TownePlace Suites Chelsea, Jose wields a magic wand that turns check-ins into celebrations and frowns into smiles faster than you can say “room service.” His previous stint as Director of Housekeeping at DoubleTree by Hilton saw him orchestrating a team that could rival a Broadway cast in their precision and flair.

Before conquering the front office scene, Jose honed his skills in various managerial roles across renowned establishments like Courtyard by Marriott and TWA Hotel. Whether he’s ensuring spotless rooms or leading teams with his signature blend of charm and charisma, Jose truly does it all. His experience isn"t limited to hospitality; he"s also a licensed Real Estate Salesperson in New York State—because why not help clients find their dream homes when you"re not busy making guests feel like royalty?

When he’s not busy charming guests or negotiating deals, you might find Jose experimenting with gourmet recipes or volunteering to support local charities. With an uncanny ability to juggle multiple responsibilities while keeping a smile on his face (and probably recommending the best local pizza), there’s no doubt that Jose Pacheco is both an industry expert and an undisputed gem in the heart of New York"s bustling hospitality landscape.