Meet Joshua Pacheco, Modesto’s very own IT superhero! With over a decade of experience in retail management, Joshua has mastered the art of turning customer frowns upside down while simultaneously boosting those pesky sales numbers. As a former Amazon delivery driver, he not only ensured packages arrived safely but also perfected his time management skills—because who doesn’t love a well-timed delivery?

Joshua"s leadership style is legendary; his colleagues refer to him as “the customer satisfaction whisperer.” His knack for identifying and solving problems is rivaled only by his ability to create professional relationships with customers that are as strong as the Wi-Fi signal at Best Buy (which he definitely knows how to optimize).

Having recently taken a sabbatical from the retail world due to COVID-19, Joshua dove headfirst into his passion for computer science. He emerged with an arsenal of certifications in cyber security and networking that would make any tech guru weep with envy. Now on the hunt for Computer IT roles, he’s ready to take on any challenge like it’s just another day in the life of your friendly neighborhood nerd.

If you need someone who can seamlessly blend technical expertise with extraordinary customer service skills—and perhaps even share an obscure fun fact about Linux—look no further than Joshua Pacheco. Don’t be surprised if you find yourself smiling while discussing hardware upgrades or troubleshooting software glitches; after all, that"s just part of his charm!