Kaitlyn Pacheco, hailing from the picturesque shores of Kingston, Rhode Island, is not just your average pharmacy technician; she"s a veritable superstar in the world of customer service. Working at CVS Health in a family-owned pharmacy has allowed her to transform mundane prescription pickups into heartwarming reunions. With every interaction, Kaitlyn forges connections that go beyond simple transactions—she genuinely cares about how her customers are doing and often finds herself sharing stories and laughter.

Her time behind the counter has equipped her with unparalleled problem-solving skills. When faced with unexpected challenges—the kind that would make lesser mortals panic—Kaitlyn shines like a diamond under pressure, tackling issues with grace and aplomb. She understands that great customer service isn’t just about speed; it’s about making people feel valued.

With dreams set high on clinical development, Kaitlyn aspires to dive deeper into the science of pharmacology and understand how each drug waltzes through the human body. While she once envisioned herself cloistered away in a lab coat among test tubes and beakers, she soon discovered that her true talent lies in building relationships.

Armed with certifications from CPR to dementia care, Kaitlyn embodies compassion wrapped in professionalism. She is on an unstoppable trajectory toward greatness—one conversation at a time—and believes that every day offers an opportunity to make someone’s life just a little bit better. In short, when you think of exemplary service paired with genuine warmth, think Kaitlyn Pacheco!