Naomi Pacheco is the reigning queen of administrative operations in the New York City Metropolitan Area, currently dazzling everyone as the Director of Administrative Operations at the NYC Department of Records & Information Services. With an impressive 18 years under her belt at this esteemed institution, Naomi has transformed bureaucratic processes into a fine art. Her tenure began in November 2006, where she initially dazzled as Director of Human Resources before ascending to her current role in October 2014.

Her career path reads like a New York City love story: from orchestrating marriage licenses to managing city records with unparalleled grace. Naomi"s journey started at the Office of The City Clerk - NYC Marriage Bureau, where she climbed the ranks from Marriage License Clerk to Deputy Chief of Staff / Director of Personnel over nearly twelve years. Clearly, if there’s anyone who can ensure that “I do” goes off without a hitch, it’s her.

Beyond her professional accolades lies a personality that could charm even the most stoic civil servant—her colleagues often joke that she possesses a magic wand disguised as an HR policy manual. When not busy streamlining operations or balancing budgets with unmatched finesse, Naomi enjoys exploring NYC"s vibrant arts scene and hosting elaborate brunches for friends—where discussions about record-keeping somehow become thrilling adventures. Indeed, for Naomi Pacheco, every day is just another chance to sprinkle some magic dust on civic duty!