Richard Pacheco, the modern-day knight of the bus industry, hails from the sun-soaked paradise of Greater Orlando. As the Regional Support Manager for Daimler Coaches North America, he’s not just a cog in the wheel; he’s more like the entire engine—fueling innovation and support across the Southeast. With over five years at Daimler under his belt, Richard has transformed technical challenges into triumphs with a smile that could light up even the dullest service bay.

Before donning his crown at Daimler, Richard honed his skills as an East Coast Field Technician at REV Group and left a trail of satisfied clients faster than you can say "buses are cool!" His journey began in Madrid, where he spent four years dazzling colleagues at EvoBus Ibérica with his automotive wizardry. A graduate of a prestigious technical institute in Spain, he"s got more certifications than some have pairs of socks.

Outside work hours, Richard is known to dabble in various hobbies—rumor has it he can fix anything from a bus to your neighbor"s lawnmower. He believes that life is about making connections (and maybe repairing them too). With an uncanny ability to simplify complex tech lingo into everyday conversation and charm everyone around him with witty banter, Richard isn’t just a support manager; he"s practically an institution! In short, if you ever find yourself needing help on wheels or just looking for someone to brighten your day—Richard is your go-to guy!