Tomas Pacheco, the maestro of multitasking hailing from La Unión, Cartago, is not just your average Associate Account Manager at PGD LATAM; he’s the enthusiastic architect behind seamless customer experiences and construction supply coordination. With a solid two-year track record in customer service, Tomas has transformed the front lines into a symphony of satisfaction, conducting teams like a seasoned conductor leading an orchestra.

His journey began in the bustling world of Amazon, where he dazzled clients across continents with his troubleshooting prowess. Promoted to Advanced Technician faster than you can say “customer satisfaction,” he handled escalations with finesse that would make even the most patient saints nod in approval. As if that wasn’t enough to put on his resume, Tomas was also an Assistant Manager for new hires—clearly proof that he’s not just about solving problems but creating leaders too.

Now at PGD LATAM, he"s orchestrating supplies for prefabricated homes with unparalleled skill and charm—a true master of planification and management. Armed with a Bachelor’s degree from Universidad Fidélitas and stellar soft skills that could win over even the grumpiest client, Tomas is always ready for new challenges. When he"s not busy transforming challenges into opportunities for growth—both personally and professionally—you might find him dreaming up innovative solutions or plotting his next big adventure in this vibrant world we call home.